Refund policy

Refunds and right of withdrawal

When you subscribe, you ask us to start the service immediately and you acknowledge that once you use it, you lose the statutory right of withdrawal. If you change your mind within 14 days of your first payment and your account has submitted no more than three tasting notes in that time, write to hello@enolog.app and we will refund the payment in full. After that, or once you have used the service beyond that, the payment is not refundable. A renewal can be refunded within 14 days of the charge if the app has not been used in that period. Refunds are issued through Paddle to the original payment method.